Terms & Conditions

These terms govern appointments and services at Kuwaitat Hub Men Salon - L.L.C - S.P.C, trading at 15B, Ground Floor, Lulu Hypermarket Building, Kuwaitat Street, Al Ain, Abu Dhabi, United Arab Emirates, under trade licence CN-6115201 issued by the Abu Dhabi Department of Economic Development. By booking with us, in the salon or through this website, you accept them.

Booking and confirmation

Submitting a booking request does not by itself reserve a chair. A request is a proposal; your appointment exists only once we have confirmed it. We may confirm the time you asked for, propose a different time, or decline the request — for example when the barber you selected is already committed, or the salon is fully booked.

We aim to respond to every request quickly during opening hours. Requests made after closing are answered the following day.

Confirming a booking

No deposit is taken. A request is held while we check the chair, and becomes a confirmed appointment once we reply to confirm it. You pay for your service in the salon on the day.

• A request that we have not confirmed is not yet an appointment. If we cannot take the time you asked for, we will offer the nearest we can.
• If you arrive more than 15 minutes after your start time we may not be able to complete the service in the remaining slot, and may have to offer you another time.
• Please tell us if you cannot come. Repeated missed appointments may mean we ask for payment in advance for future bookings.

Changing an appointment

You may move a confirmed appointment once, at no extra cost, provided you tell us at least two hours before the start time and we have a suitable slot. A second change is treated as a new booking.

Prices and payment

All prices are in UAE Dirhams and include 5% VAT. The price shown on our list is the price you pay for that service. Where a service turns out to need materially more time or product than the standard service — unusual hair length or condition, for instance — we will tell you the revised price and get your agreement before continuing. We never add a charge you have not agreed.

Payment is made in the salon on the day.

Services and suitability

Please tell us before treatment about allergies, skin sensitivities, recent procedures, or any medical condition affecting your skin, scalp or hair. We may decline a service where we believe it is unsafe or unsuitable, and we may recommend a patch test before colouring. Colour and chemical results vary with existing hair condition and previous treatments, and we cannot guarantee a specific outcome.

Children

Children must be accompanied by a parent or guardian, who remains responsible for them throughout the visit.

If you are not happy

Tell us before you leave, or within 48 hours. Where the fault is ours we will correct the service at no charge. This does not affect your rights under UAE consumer protection law.

Our details

Kuwaitat Hub Men Salon - L.L.C - S.P.C
15B, Ground Floor, Lulu Hypermarket Building, Kuwaitat Street, Al Ain, UAE
Telephone +971 54 544 8242
WhatsApp +971 50 854 9759
Email info@kuwaitathubsalon.com

These terms are governed by the laws of the United Arab Emirates.